Start XS, LG later

No - Other providers may attract many small fishes to catch some big ones. We aim to offer viable solutions for freelancers, agencies and startups. That means attractive pricing for small to medium sized projects. It also means that we do recognize you as a client and not just a vehicle. It makes a difference. Test it.

• Solutions Freelancers, agencies, startups, YOU, your boss and clients
• No X No free forever, no AI, no cPanel

Yes - Use the free trial to explore the service without commitment at low friction. Signing up for an account is easy. Start a free trial without payment method. Add a credit card later to continue using the paid service. Start a new free trial for each new app.

• Free trial details docs

It depends - No two websites are alike. Pricing is per environment. The right scaling depends on technical needs and usage patterns of the project. A lot of factors come into play like software, plugins and code quality. We recommend starting with low-tier plans and upgrading as requirements grow. Metrics and usage data can help you make an informed decision. See the examples above for a rough idea of what to expect.

• Hosting plan help Compare plans and featuresdocs

No - As billing is in arrears and we can not predict future usage, annual payment is not offered. Billing is monthly after usage.

• Topic billing docs

Yes - Disable autoscaling and choose a specific plan to set a spending cap. This will prevent unexpected charges and ensure you stay within your budget.

No - Direct chat technical support is available during business hours (CET). The median response time is about 1 hour. We will always reply, provide sufficient details with each question. The platform is monitored around the clock with on-call duties, of course.

• Support FAQ Common requestsdocs
• Support policy What to expect

You decide - fortrabbit offers features tailored to the PHP ecosystem and software like Craft CMS, Laravel, Symfony or WordPress. PHP developers interested in modern paradigms may find good use with of it. Choosing a hosting provider is hard. fortrabbit is not the best fit for everyone, some dig it. Test it.

• Hosting guide Compare fortrabbit with other hosting providers

No - Root access is not provided. fortrabbit is not VPS but app hosting. Deploy code, manage apps, no tinkering with Linux. This may sound limiting, but you may not miss a lot. Test it.

• No X No cPanel, no disruptive technologies
• Hosting guide Compare fortrabbit with other hosting providers

No - Domains cannot be registered through fortrabbit. One can add a domain that is registered elsewhere to a fortrabbit app.

• No X No cPanel, no domain registration, no email hosting

No - fortrabbit is a self-service platform with standardized offerings. Custom deal terms or super specific technical requirements are not available. Question if you really need them. Test fortrabbit to see if it fits your needs. If not, consider IaaS or managed hosting.

• IaaS Hosting guide for hyperscalers
• Managed hosting Hosting guide for white glove hosting

Yes - Fully cancel your account or only specific apps, environments or even components at any time through the dashboard. This will have immediate effect. Billing will stop the next day.

• Service cancellation contact

No - fortrabbit pricing is in arrears and pro-rated. In other words, there are no upfront payments. All sales are final and there is no money-back guarantee.

Partially - fortrabbit is self service for developers. Our philosophy is to put you in control of your hosting stack. No migration service is offered, but personal support and documentation are available.

• Migration guide Move your project to fortrabbitdocs

No - We do not pay for referrals. We do not pay for reviews. We are a hosting provider, not a marketing stunt. But we heavily rely on recommendations. If you like fortrabbit, tell your friends, colleagues and clients about it. We appreciate it.

• Recommend us tell a real friend about fortrabbitwww

No - The price is the price. We do not offer discounts, coupons or special deals. We believe in transparent pricing without extras or gimmicks. The service is designed to be very useful, specifically when hosting multiple websites.

Maybe - We do not have a formal sponsorship program. But we are open to supporting open source projects, non-profits and community initiatives that align with our values. If you think your project fits, reach out to us.

• Apply for sponsorship see what may be sponsoredwww

No - There are no setup fees or hidden costs. Pay for used resources. The costs shown here are all we charge for.

Yes - Don't trust a hosting provider that will offer you unlimited resources. There are always limits. We have some too. Apart from the obvious limits of the plan you choose, there are some platform limits that are related to the infrastructure design. Mind that fortrabbit is a Platform as a Service, not VPS.

• No X What you will not find herewww
• Platform limits Quotas, quirks and limitationsdocs

~4hrs - We answer as soon as possible. The median response time has been around 50 minutes, historically. The median time to close was around 4 hours. That means that, sometimes we chat, sometimes answers are delayed.

• Contact us Options to get in touch with uswww
• Support policy What you will not find herewww

No - You can not call us. Chat helps us gather technical details for effective troubleshooting and easily share relevant documentation. Many support cases require escalation to technical specialists, written conversations provide the necessary context for advanced troubleshooting.

• Contact us Options to get in touch with uswww